Reality Motors

KNOW YOUR RIGHTS

Understanding your rights after a car accident is essential, especially when dealing with insurance companies and repair decisions. As a New York driver, you are protected by specific laws that ensure you receive fair treatment and high-quality repairs. Because of this, knowing your rights helps you make confident choices during the repair process. In addition, understanding these laws allows you to avoid common misconceptions and protect yourself from unnecessary hassles.

Your Rights… Clearly Explained

As an insured driver, you are entitled to important rights after an accident. To protect yourself, it’s essential to understand the laws that apply to New York State Insurance. These rights exist to ensure you receive fair treatment and quality repairs throughout the process. Furthermore, they allow you to stay in control of the decisions involving your vehicle.

Here’s what you are legally entitled to:

  • You have the right to choose your repair shop. Your insurance company cannot require you to use a shop they recommend. In other words, the decision is yours, even though many insurers still try to influence it.

  • You do not have to visit an insurance company’s drive-in claim center, even if your vehicle is drivable.

  • You are not required to obtain one estimate or multiple estimates.

  • You are entitled to a fair settlement that restores your vehicle to its pre-loss condition.

  • Your insurance company has six days after proper notification to inspect your vehicle.

  • You may appoint your repair shop as your “Designated Representative,” which allows the shop to protect your interests and negotiate on your behalf.

Many insurance companies want drivers to believe that the cheapest estimate is the best option. However, a cheaper estimate often results in lower-quality repairs. As a result, choosing a trusted repair facility becomes even more important. You always have the right to select the repair shop you trust most.

At Reality Motors, we do not work for the insurance companies. Instead, we work with them while representing you during the repair-estimate process. Because of that, our priority is to repair your vehicle correctly and get you back on the road promptly. In fact, we focus on delivering high-quality, hassle-free repairs you can rely on.

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Reality Motors - Know Your Rights
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